How the AI Front Desk System works
Four systems plus a bonus, working together to capture, convert, follow up, and retain. $297/month, no setup fee, month to month. We build it and run it. You run the jobs.
Read the video transcript
[0:00] Intro. Jenifer Jay walks through the full AI Front Desk System and what it does for a contractor on the job site.
[1:15] Quote request and speed to lead. A homeowner fills out your quote form. They get a text from your business right away confirming their number. The first business to respond usually wins the job.
[3:22] Web chat. A visitor starts a text conversation from your site. The AI assistant keeps it going until they're booked on your calendar.
[5:40] Missed-call text back. You're on the roof and miss a call. The caller gets a text from your business within seconds so they stop dialing the next contractor on Google.
[6:24] Reactivating old leads. Leads who went quiet get a friendly message checking back in, so old leads you already paid for turn back into booked jobs.
[7:21] Reviews. After a job, customers get a quick rating request. Four or five stars go straight to your Google review page. Anything lower comes to you first so you can make it right.
[8:43] Why systems come first. Running ads without a follow-up system is like pouring water into a bucket with holes in it. Put these systems in place first and your marketing works better.
The AI Front Desk: every call answered in two rings, 24/7
An AI assistant answers your business line like your office would. It asks what's going on, the zip code, and whether it's an emergency, then books the job on your calendar and rings you when it's urgent. If a call is missed, the caller gets a text from your business within seconds so they stop dialing the next contractor. Visitors can also start a text conversation from your site through web chat.
The Quote System: every quote request answered in under a minute
When someone fills out your quote form, they get a text from your business right away confirming their number. When they reply, the conversation keeps going until they're booked. The first business to respond usually wins the job.
The Automatic Booking System: follow-up until they book
Leads and estimates get followed up automatically until the customer books or says no. Leads who went quiet get a friendly message checking back in, so old leads you already paid for turn back into booked jobs.
The 5-Star Review System
After a job, customers get a quick rating request. Four or five stars go straight to your Google review page. Anything lower comes to you first so you can make it right.
Bonus: Google Business Profile optimization or setup
We set up or clean up your Google Business Profile so more homeowners find you when they search. Then the AI Front Desk makes sure every one of those calls gets answered.
Why this comes before ads and SEO
Running ads without a follow-up system is like pouring water into a bucket with holes in it. When these systems are in place, your marketing works better because your business responds faster, follows up automatically, and builds trust with reviews.
Common questions
How fast does the system respond to a new lead?
Every call is answered in two rings, 24/7, and every quote request gets a text back in under a minute. Missed calls and web chats get a text back before they dial someone else.
Do I have to learn new software?
No. We build it and run it. The contractor doesn't learn new software.
Will my customers know it's automated?
The AI assistant answers your business line like your office would, books the job on your calendar, and follows up by text from your business. Most customers never think about it. They just notice you respond faster than the competition.